Pickup your order for free
Pickup your order for free
Coverage Area & Delivery Charges
We deliver our products all over the UAE, with following shipping terms.
Dubai
Delivery Time: 2 working days.
Delivery Fee:
Sharjah
Delivery Time: 2 working days.
Delivery Fee:
Ajman
Delivery Time: 3 working days.
Delivery Fee: AED 25
Ras Al-Khaimah, Umm Al Quwain & Fujairah
Delivery Time: 3 working days.
Delivery Fee: AED 45
Abu Dhabi & Al-Ain
Delivery Time: 3 working days.
Delivery Fee:
We deliver during:
Saturday to Thursday: 1pm to 8pm
Customers can get in touch with us through the chat widget at any time to update their delivery instructions.
Concierge and Safe Space Policy
Please check with your concierge that they are able to accept perishable items before recommending this as your safe space.
Finecity cannot take responsibility for lost orders once delivered to your safe place. It is driver procedure to take photographic evidence or a neighbour’s signature for any orders left as requested by the customer.
Delivering to Commercial Property or Residences of Restricted Parking
If drivers are required to deliver your Finecity order via a loading bay, please respond to the 2 hour ETA notification and we will reply with a driver name and vehicle registration number. It is your responsibility to book our drivers in ahead of time. Failure to do so will result in a missed delivery.
Store Pickup
You can collect you order from our store (you can find the store location in the contact page) after 3 hours of placing order. In case of any problem our sales department can contact you within 2 hours after placing your order. After successful pickup we will not accept any return, refund or exchange.